It is not enough to just innovate around a tried and true point of reference. To survive and thrive you must be willing create a “new” tried and true point of reference, continuously, and in real time with the market. I can remember when my team first introduced the asTech technology to the collision repair industry. We were traveling to conferences doing demos for so called experts. It was common to hear, “I don’t believe them. It’s just smoke and mirrors”. Most of those folks are not considered experts anymore because we moved the needle on what was possible.
Electronic repairs, program fixes and/or updates, calibrations, resets, configurations etc. are already done to our PC’s, Cell Phones, Game systems and many other electronic and computer driven systems almost exclusively by internet connection either wired or wireless.
The challenges facing this type service in the automotive repair world are the wide ranges of vehicles and vehicle systems differences by manufacturer and even models. It is extremely challenging for a repair shop to be equipped with specific diagnostic equipment, knowledge, and access to all the information to make an electronic repair to a vehicle in shop. Also, at this time, each car manufacturer requires a different type of interface “scan tool” with access to the manufacturer’s service information and calibration files for the shop to properly diagnose and repair electronic faults or identify mechanical/electrical “hard faults” properly.