Whose Objectives are You Pursuing, by Walter McIntyre
Every person and every organization has objectives and a purpose. I am not speaking of the ones individuals profess or those an organization posts on their lobby wall. It is the ones you observe in action that count. These objectives, which are always related to an agenda, are not that hard to see and hear if you are paying attention.
I am fortunate to have been involved in leading a business turn around twice in my career. In both cases individual agendas and objectives were subverting the business’s success. In both cases, changing the focus of specific individuals, or removing the individuals from the business, became the turning point for business success.
Once you have experienced purpose, nothing will be the same. Going back to “normal” is not an option.
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Some of the first questions that a business must answer are:
• Why do we exist?
• Who are our customers?
• What is our mission or purpose?
• What is our vision?
To understand the importance of the answers to these questions, we must first understand that different stakeholders in a business have different perspectives. The stockholders wish to get a return on their investment. Workers wish to get a good wage for their work. Managers and officers wish to meet the business performance metrics set forth by the owners (stockholders, etc). The community wishes to have a neighbor that provides jobs, pays taxes, supports the community, and has no negative environmental impact. These are just a few.