Organizations and the Laws of Physics

I am writing this article to create an imbalance in the world of those who read my posts. I am not in any way attempting to consider all of the options, or to be fair.  I just want to Step on your t pets a little. If it makes you uncomfortable, that is a good thing.  It is what this article is meant to do.

Newton’s Second Law of motion, in paraphrase, states that to change the state of motion of an object, a force must act on it to create an imbalance in forces. The object will then move to establish a new state of equilibrium.

The second law of thermodynamics, in paraphrase, states that systems always move toward a state of equilibrium. This movement will persist until the system reaches absolute zero (system death) or equilibrium is reached.

These concepts taken from physics also apply to human endeavors at the individual and organizational levels. In the human experience we call equilibrium the “status quo”.  I personally find that the status quo is a place for those who need rest or are not motivated to move forward. I am not against rest, but if you are resting and your competition isn’t, you’re losing ground. In other words, the status quo for me is good only when the status quo is to avoid the status quo.  Chew on that one for a while.

The status quo mentality usually forms in organizations and individuals who are internally focused. Being internally focused will isolate you from your external operating environment. You do not feel, or you fail to recognize, external forces that create imbalances in your external operating environment. The result is that you become out of alignment with the world around you. You fail to benefit from changes in the environment or maybe you even fall victim to them. The ostrich may have protected his head, but his rear end is more than a little exposed.

I know that some will say that organizations and individuals must isolate themselves from destructive forces in their operating environment in order to protect their assets.  I will answer that I disagree. Individuals or organizations that do not try to manage within the environment they operate in are simply exchanging one master (the larger outside world) for another (isolation). We do not have to be mastered by either. We control our choices and we become stronger and more robust as we exercise our ability to choose.

Let me give you examples. Governments and businesses isolate themselves from the governed and customers with bureaucratic layers of management. Religions do this by operating on a paradigm of exclusion (us, them) instead of a paradigm of inclusion. The result is that some governments, businesses and religions become more and more isolated, lose connection with their sense of purpose and eventually fail.

So what do you do? First understand that nothing stays the same in our world.  We age, tastes change and the people around us change. There is an interesting story line in the movie “The Time Machine”. The time traveler sits in his time machine and watches the world change around him.  He is isolated from the effects of the change and when he arrives in the future he is out of place and out of sync with the world around him.  The world experienced the changes first hand and has adapted, he did not experience the changes and finds himself in danger without a full understanding of how to cope. In the movie the good guys win, but in real life it probably would not have turned out that way.

We don’t have to agree with, or placidly accept, the changes around us. We can push back, adjust our strategy, etc. What we cannot do is ignore what is happening. The wise person evaluates these changes against reality and avoids letting others interpret their meanings for them. In sports we call this “keeping on your toes” or “keeping you eye on the ball.” In life it is simply a matter of paying attention to what is happening around us and keeping the main thing, the main thing.

In short we must embrace change. The world is moving onward with a great deal of inertia and it doesn’t care if you get left behind. The days of large stable bureaucratically ran organizations are coming to an end.  These are the days of smaller, fast and flexible, organizations that can move quickly to take care of customers, no matter how the environment changes. What customers, and people in general, want are solution providers, not protestors or clingers on to the old paradigm.

One way to manage this is to balance long term projects, goals and rewards with short term projects, goals and rewards. The long term perspective tends to add stability to an organization’s progress over time.  The short term perspective creates more employee engagement and a degree of instability, which is also good. Short term projects, goals and rewards operate in the current reality and force us to see what is actually happening right now. Long term projects, goals and rewards keep us focused on our mission and vision, which may be based in another reality. Short and long term efforts tend to modify each other in a healthy way when managed properly.

The balance point is always shifting.  Don’t let it become a tripping point.

Get the Negative Out of Your Life

A positive attitude is essential to success in any endeavor.  We all know this, but generally fail to see that our lives are punished by negativity from every side. We receive nearly 100 negative messages for every positive message everyday.  If you don’t believe me, run your own test. Just keep a tally as you go through the day.

Consider the following. These are all points in the various commercials you will see on television. 

You need to lose weight.

You need more hair.

You need help raising your children.

You need to be smarter.

You need help managing your money.

You have this problem that you have never heard of before and did not know you had.

Consider the news.  Negativity attracts viewers. Viewer loading sells advertisements and the news is about profiting from advertisements.  In listening to the headlines, how many emphasize the positive side of issues.  It is the negative side that gets the juices flowing.

All of this skews our perspectives.  I recently spoke to a high school student who gave me the following punch list of goals:

I am going to avoid making bad grades.

I am not going to hang with the wrong crowd.

I am going to avoid getting detention.

These are all negative statements that are meant to describe positive outcomes.  I advised the student to adjust their perspective and restate their goals:

I am going to make good grades.  The higher the better.

I am going to hang with the top performers in my school.  Especially those who are trying to accomplish the same things as I am.

I am going to try to make a positive impact on everyone I interface with.

The negative goals are based on avoidance.  The positive expressions of those same goals are based on accomplishment.

Here’s the back story.  Negativity is an addiction.  It is an addiction that is pushed on us in order to control how we think and feel, how we spend our time and money, how we vote, etc.  Remember that when someone is spending time and money to reach out to you with negativity, they are really practicing the art of persuasion.  They are looking for a return on their investment of time and money. That return is manifested in control over various aspects of your life.

 How do you keep your compass sent on true North? It is a matter of taking control of your internal voice.

You decide who you are and your worth.

You decide what needs to change in your life.

You chose to educate yourself about what and why you believe.  Don’t take someone else’s word for it.

You decide who you are going to associate with or listen to.

Here are the practical steps to independence from negativity:

Minimize the time spent watching the news. Don’t become addicted to the negative.  Look for the needed information and avoid the spin makers. You need the information, but not the spin.

Surround yourself with positive people. These individuals become enablers in your life. If you were choosing sides for a game, you would select persons that would help you succeed.  This is no different.

Run from negative people or associations. They can only hurt you or keep you from success in your life. 

Practice positive self talk. This is related to the high school student I mentioned above.  What you say to yourself is more helpful, or hurtful, than anything said by someone else. My dad used to say that if you are saying it, you are thinking it, and at some level you believe it.

Turn the lemons in your life into lemonade.  Take action to overcome the obstacles in your life. Want to overcome depression?  Take action, even if it is a small step.  I have found that the majority of the lemons in my life were able to be made into lemonade with a shift in paradigm.

Make a positive impact on others in your life.  Simply put, it is hard to be negative when you are being positive.  Have you ever noticed how good you feel when you are doing something positive for someone?

Change the things you can and accept the things you can’t. Remember the Serenity Prayer? “God grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference.” Use your strengths to propel your life forward and overcome your weaknesses. Focusing on your weaknesses makes you weak. Focusing on your strengths makes you strong.